Shipping & Returns
Sending the package
As a general rule, packages are shipped within 24 hours of receipt of payment (depending on the time and destination of the order is usually shipped within the same day) by a carrier with tracking number or by mail without tracking number and collection at the office nearest your home (the latter option is the cheapest and Shooting does not guarantee delivery times, and loss of the package usually takes a week but depends on the work that has post office, in Christmas for example we do not recommend this service, the rest of the year does not have any problem and works very well, Dispara uses the sending by post without certificate only for orders in the national territory, we have been working with this system since 2012 and has never lost any order). If you prefer other shipping methods or store pickup, please contact us before placing your order.
Shipping costs include handling and packaging costs, as well as postal charges. Handling charges have a fixed price, while transport costs may vary according to the total weight and destination of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping charges will apply for each one individually. We always recommend all customers to check the package in front of the courier (if it is sent by courier) if it is damaged externally should open it in front of him and if the book is damaged make a claim at the same time, we do our best to protect all fragile items, but we can not be held responsible for misuse by shipping companies.
In case of return of the order because: it is not the one you have requested, it is damaged by the transport (provided we have a claim in the presence of the courier), the return postage is the responsibility of Dispara. Returns for other reasons are the responsibility of the customer.
The packages are always well protected and at this moment we have no complaints or problems with this.